Shua Support

Need help with Shua, found a bug, or have a question about your account or subscription? Email us and we'll get back to you:

Common questions

Restoring a purchase on a new device: open Settings inside the app and tap "Restore Purchases," or reinstall and sign back in — your subscription is tied to your Apple ID and restores automatically.
Canceling a subscription: subscriptions are managed entirely through Apple. On your iPhone, go to Settings → your name → Subscriptions → Shua.
Deleting your account and data: open Settings inside the app and tap "Delete Account." This is permanent and removes your saved words, decks, and watch history immediately.

For anything else, just email us at the address above.